PRIvacy policy
Who we are
We are Helpbuild Network Limited (referred to herein as “Helpbuild,” “we,” or “us”) is a company registered in England with registration number 15526013. Our registered address is 7 Bell Yard, London, England, WC2A 2JR.
We operate Helpbuild website at https://helpbuild.co , the Helpbuild platform at https://app.helpbuild.co and other associated sites.
You may contact us for any query regarding these terms on hello@[delete this]helpbuild.co.
We are committed to protecting your privacy and security when using our platform. this privacy policy explains how we collect, use, share, and protect your personal information when you use our website and platform. please read it carefully before using our platform.
Collection of personal information
In order to provide a useful service to all its users, we collect the following types of personal information from you when you use our platform:
- profile information (e.g., name, email address, phone number)
- project information (e.g., project title, description, budget, progress)
- payment information (e.g., credit card details for token purchases)
- network information (e.g., network size, network type)
Use of personal information
We use your personal information to provide you with the following services:
- platform functionality (e.g., creating and managing projects, sending asks, coordinating progress)
- security measures (e.g., account verification, fraud detection)
- communication (e.g., email updates on your projects, ask responses from network members)
Sharing of personal information
We may share your personal information with the following parties:
- third-party service providers (e.g., payment processors, analytics providers) to provide services necessary for our platform’s operation.
- legal authorities (e.g., law enforcement agencies, regulatory bodies) if required by law or in good faith belief that disclosure is necessary to prevent harm to yourself or others.
- potential acquirers or merger partners (if we are involved in a merger, acquisition, or sale of all or a portion of our business assets) so they can evaluate the transaction.
Security measures
We implement and maintain appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including but not limited to:
- encryption of sensitive data (e.g., credit card numbers)
- secure servers for storing and processing personal information
- regular security audits and testing
- employee training on privacy and security policies
Data retention & Your rights
We will retain your personal information for as long as necessary to provide you with the platform’s functionality, comply with legal obligations, resolve disputes, and enforce our agreements. the exact duration depends on the type of information and the context in which we collect it.
You have the following rights regarding your personal information:
- right to access: obtain a copy of your personal information and any associated processing activities.
- right to rectification: request correction or completion of inaccurate or incomplete personal information.
- right to erasure: request us to delete your personal information, subject to certain exceptions (e.g., obligations to preserve data for legal purposes).
- right to restriction: request us to restrict processing of your personal information, e.g., if you contest the accuracy of the data or object to processing.
- right to data portability: obtain a copy of your personal information in a machine-readable format and transmit it to another controller.
Complaint handling & Changes to the Policy
If you have any concerns or complaints about our privacy policy or how we handle your personal information, please contact us at [insert contact details]. we will investigate and respond to your concern as soon as possible.
Changes to the privacy policy:
We reserve the right to modify this privacy policy at any time, so please review it periodically. updates will be marked with a “last updated” date below. if we make material changes to this privacy policy, we will notify you by email or through the platform’s notification system, as appropriate.
By using our platform, you acknowledge that you have read and understood this privacy policy and agree to its terms. if you do not agree with any aspect of this privacy policy, please do not use our platform.